La verdad sobre BroadVoice

Puesto por Alberto Sagredo el 11 May de 2005

Si es que algo me ol铆a.

GlobalCrossing les cerr贸 el grifo de carrier porque deb铆an millones de d贸lares...

Extra铆do de voxilla.com

BroadVoice Broke!

Just heard this on IRC. Some of the guys in #asterisk have been working with BroadVoice to start terminating their calls because BV can no longer use Global Crossing like they have been so far.

Apparently, BroadVoice's problems are due to them being unable to pay their bills!

They owe their providers a lot of money and are being shut off for non-payment. This is why all Global Crossing numbers were having problems as well as why outgoing calls weren't being completed (also Global Crossing). I've also been seeing weird stuff happening like voicemail messages and error messages saying "asterisk". Apparently they're scrambling to find someone to terminate calls through because they can't use GBX anymore. They have resorted to signing up with these one-man IAX operations found on #asterisk. Check your ANI or error messages -- like the guy above said, they're showing "asterisk" in the CallerID. No company spends millions on BroadSoft switches and dumps them for Asterisk before they've recouped their investment. The CID is coming from the IAX providers underneath.

SunRocket working in a GBX rate center but BV is not? This is why. There is no problem with GBX or we'd have a Vonage-down thread too, they have tens of thousands of GBX customers. XO and GNAPS numbers working while GBX is not? This is why. They must have paid their XO bill (or they only use them for incoming so they don't owe them as much) and GNAPS owns BroadVoice. Why no answer as to what is down/broken? Because nothing is! Basically GBX is trying to muscle them into paying up!

Also, the anonymous poster from before is completely right and must have some insider info:

quote:
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The global crossing contrqacts state that if more than 5% of all international traffic terminates to a NGN (nongeographic number) excluding mobiles then $5.99 is added to each NGN minute sent. Broadvoice oddly breaks NCFA/LCFA seperate from NGN (they are all NGN). Global Crossing (whom broadvoice uses for PSTN interconnection) may not see the difference.

It could have been millions of dollars that broadvoice now owes global crossing and they may be doing everything they can to block those numbers to prevent further problems.

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And the final catch -- if BV can't use GBX, the Unlimited World plan is screwed because they're not going to get rates like that anywhere else. Especially once word gets around in the industry that they don't pay their bills. Who wants to be first to call up GBX and get BV's sales rep on the phone to confirm this story?

Here more on possible reasons for what might be an inability to pay providers:


An employee of a VOIP writes:


Quote: Apparently, BroadVoice's problems are due to them being unable to pay their bills![/user]
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This is exactly the reason for this problem... Talk in the industry over the past few months hasn't been about 911 or WiFi or a new-fangled Sipura -- it's been about FRAUD. Ask around with VoIP providers (especially the smaller guys, I work for one) and they'll all tell you that since January we've been getting hammered. Nufone stopped taking orders for months, nboom says they got hit, teliax, telio, vonage -- everyone! With all these news stories about huge corporations losing customer information to hackers, there are millions of compromised credit cards out there. These guys are signing up for 10-20 accounts A DAY and pumping international calls through. We had to resort to checking every account by hand!!! I'm sure someone like broadvoice got even more, 30? 50? accounts per day? They are the PRIME target with the world free plan they have. All that illegal traffic was probably masked by all the legit users and they never noticed. It's 100% believable that this is the cause -- they racked up huge charges with their providers, the customer turned out to be bogus so the credit card company took the money back and BV is left with no $ to pay for those phone calls. If they discontinue the world free plan next month, you'll know why.
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